Coronavirus – Student Services
This page features Student Services, Academic Support and Resources available to students in relation to COVID-19. Please check back for future updates and additional resources.
In these challenging and confusing times, LFCC is committed to providing students access to our student services and academic resources. In keeping with CDC guidance on social distancing, effective March 23, classes will remain online for the duration of the spring semester.
Below is a list of services and instructions for accessing each service until such time as classes/services return to normal operations, including services to support your non-academic needs, such as the LFCC food pantry, and mental health care. Updates to this information will be emailed as our response continues to unfold.
Student Services and Academic Resources
Student Services will be hosting a Zoom chat Monday through Thursday at https://vccs.zoom.us/j/977502397 drop in with any questions or just to chat with our student services administrators.
- Monday 6pm-7pm
- Tuesday 1pm-2pm
- Wednesday 3:30pm-4:30pm
- Thursday 9am-10am
Access to Campus Computers and WiFi
We are aware that some students may need access to WiFi or a computer for online courses. Others may stop in with questions about enrolling for summer or fall classes. To accommodate these needs, the following buildings will be open Monday – Friday from 10:00 a.m. – 2:00 p.m. for limited student or employee access:
- Middletown Campus – Fairfax Hall (enter at the Toxopeus Welcome Center)
- Fauquier Campus – Wolk Hall
- Luray-Page County Center
- All individuals will be required to check in at the security desk.
Using Wi-Fi in your vehicle is another option:
In addition, CommonwealthConnect has published a helpful map of Virginia’s Wifi Hotspot locations to keep you connected throughout Virginia.
Enrollment Services & Office of the Registrar
All Enrollment Services functions are available for students to access remotely via the LFCC website. Please visit www.lfcc.edu/admissions or www.lfcc.edu/records or email [email protected] or [email protected] with questions.
Admissions & New Student Orientation
New students should complete an application by logging on to www.lfcc.edu and clicking the “Apply Now” button. Once students have applied, they will receive an e-mail with their next steps. Students will be able to complete the entire new student process online via Zoom, including orientation and advising. Go to www.lfcc.edu/nextsteps for more information on how to sign up for orientation.
All academic advisors are available to meet with students remotely. Please use your advisor’s normal You Can Book Me link to schedule a one-on-one appointment or contact your advisor by email or phone. If you don’t know who your academic advisor is or don’t have an academic advisor, you can email [email protected] with questions. Summer and fall class registration is open and all current students can now enroll.
All students can reach the Financial Aid Office 24/7 via the Blackboard Student Support Center found here: https://mysupport.lfcc.edu/. Students can chat online, check their financial aid application status, submit documents, and inquire about the status of their financial aid. There is a complete KnowledgeBase available to help answer student questions.
Accommodations and Disability Services
https://www.lfcc.edu/accommodations Students who receive academic accommodations will still receive them in online formats of their classes. Students can contact the Disability and Accommodations Services office via phone or email with questions about existing or new accommodations. Counselors are available for appointments via video (Zoom), phone, instant chat, or email. Students should visit their counselor’s booking link to schedule an appointment.
Students who receive or are anticipating receiving military-related federal and state educational benefits may visit https://lfcc.edu/veterans-services/ and/or contact one of our School Certifying Officials and Veterans Advisors here: https://lfcc.edu/veterans-services/contact-information-for-veteran-students/.
While all in-person Student Life & Engagement-sponsored activities and events have been cancelled, our Student Life & Engagement staff are coming up with creative ways for students to stay engaged online. You can participate in CampusLiVe events at: https://lfcc.edu/current-students/student-life/engage-online/. Please email [email protected] for questions about events at the Middletown Campus and [email protected] for questions about events at the Fauquier Campus. Also, be on the lookout for events posted to LFCC social media.
Clubs and Organizations
Until further notice, all in-person events have been cancelled. Clubs and Organizations are encouraged to continue meeting via Zoom or in other online formats. Please visit lfcc.edu/studentlife for information on clubs and who to contact to find out about potential online meetings.
To set up a live one-on-one appointment with one of our LFCC tutors, log into MYLFCC, then click on Brainfuse and use the Tutor Match section. If we don’t have a tutor available during a time that works for you, you can use the LiveHelp or WritingLab sections within BrainFuse. More information is available on the tutoring site at www.lfcc.edu/support.
TRIO students can contact their advisor via email or phone. Students may request a video (Zoom), phone, instant chat, or email appointment for advising or other services. TRIO students may make a Zoom tutoring appointment.
All on-campus transfer information visits have been canceled. In lieu of these in-person visits, we have provided a list of transfer representatives from schools that were scheduled during this time. If you would like to schedule a Zoom or online advising appointment they can be reached at the emails provided below.
- Christopher Newport University: Chelsea Mullins – [email protected]
- George Mason University College of Science: Kerin Anne Hilker-Balkissoon – [email protected]
- James Madison University: Kate McDaniel – [email protected]
- ODU Online: Rachel Friedenberg – [email protected]
- Old Dominion University: Victoria Gray – [email protected]
- Radford University: Kevin Amaya – [email protected]
- Shenandoah University: Kelsey Szymanski – [email protected]
- Shepherd University: Yee Cho – [email protected]
- University of Mary Washington: Jose Torres – [email protected]
LFCC remains committed to our motto “Your Future. Our Focus.” A comprehensive suite of online career assessment, preparation, and exploration tools are available to all students here: https://lfcc.edu/current-students/services-for-students/counseling-advising-and-career-services/career-services/. For more information or to schedule an online appointment, send an email to: [email protected]
First-Time Reinstatement Appeals
Students on academic suspension or dismissal (including those who were suspended/dismissed from another college) should write an appeal letter, addressed to the Dean of Students, Amber Foltz, requesting reinstatement. Email your letter to Winona Jenkins at [email protected] and include in your email days and times that you will be available to meet by phone or video conference (zoom) meeting with Dean Foltz. Your Appeal Letter should include:
- The circumstances that led to your low GPA and/or suspension/dismissal,
- How those circumstances have changed today, and
- Your plan to be a successful student moving forward.
Previously reinstated and needing approval for summer/fall classes
Please review your advisement transcript (MyLFCC, SIS, Student Center, drop down other academics, advisement report). Decide which classes you prefer to enroll in and complete the Enrollment Request Form: https://lfcc.edu/wp-content/uploads/2014/07/Enrollment-Request.pdf. Either scan it in or take a picture of it and email it to the Dean of Students, Amber Foltz at [email protected].
If you need advising to select the best classes, you may make an online appointment with your advisor or with Dean Foltz.
Personal and Community Resources
During times like this, when the future seems unclear, it is also important to think about taking care of both your physical and mental health. LFCC’s Student Support Team wants to ensure that both your academic and non-academic needs are met. Please keep these ideas and resources in mind as you engage in social distancing in the coming weeks:
Are you in need of food resources? LFCC will have food bags prepared and available for pick up at the Middletown and Fauquier Campuses. At the Middletown Campus, please request a bag at Campus Police. At the Fauquier Campus, grab-n-go bags are available at Campus Police. If you are in need of more significant resources, please complete a Pantry Application at lfcc.edu/fcfeedsuccess. Any LFCC student in need may pick up food, no proof of income required.
Are you concerned about anxiety or isolation resulting from social distancing and/or quarantine? Here are some helpful ideas:
- Limit how much you read about the coronavirus – too much information can be overwhelming.
- Read articles only from reputable/trusted sites such as the CDC and National Institutes of Health.
- Take breaks from social media, news sites and other triggers.
- Find ways to stay connected with friends and family (Facetime, Skype, phone, exchange letters). Check in on elderly friends and family and those at high risk who may also be feeling anxiety and isolation.
- Be Productive – Make a to-do list of projects you can tackle at home and check it off as you complete tasks.
- Get outside – Sunshine and nature are good for the soul, as is a break from your home.
- Vary your routine – mix it up!
Are you in need of a community resource for housing, health care, mental health care, or other concerns? LFCC has created a list of community resources, which now includes technology, child care, food, employment and other resources specific to the COVID-19 pandemic. Visit www.lfcc.edu/wecare for the full list.
Would you like for a member of LFCC’s Student Support Team to reach out to you or another student who you are concerned about? If so, please submit a See Something, Say Something report form at www.lfcc.edu/ssss.