MDA 203 Medical Office Procedures

Instructs the student in the practice of the management of medical offices in areas such as receptionist duties, telephone techniques, appointment scheduling, verbal and written communications, medical and non-medical record management. Explains library and editorial duties, inventory, care of equipment and supplies, security, office maintenance, management responsibilities, placement and professional ethics and professionalism. Prerequisite: Readiness to enroll in ENG 111. Lecture 3 hours per week. Generally offered spring.