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Ensuring Your Customers See a Heart for Service

April 25 @ 8:30 am

Come discover how the best companies are ensuring customers feel a heart for service! Truett Cathy, former CEO of Chick-Fil-A once said “nearly every moment of every day we have the opportunity to give something to someone else Ð our time, our love, our resources.” As a service provider, that’s your job. This interactive course provides insights into the latest customer service trends and how to mold those actions into your customer service. You’ll learn 7 keys to effective attitudes for service through service companies philosophies including Chick-Fil-A’s 2nd mile service; Southwest’s vision; and positivity from the Kid President. These inspirational and tactical skills will up your ability to provide superior service

Venue

LFCC Middletown Campus
173 Skirmisher Lane
Middletown, VA 22645 United States
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Website:
http://www.lfcc.edu/about-lfcc/locations/middletown-campus/
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