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Ensuring Your Customers See a Heart for Service

April 25 @ 8:30 am

Come discover how the best companies are ensuring customers feel a heart for service! Truett Cathy, former CEO of Chick-Fil-A once said “nearly every moment of every day we have the opportunity to give something to someone else Ð our time, our love, our resources.” As a service provider, that’s your job. This interactive course provides insights into the latest customer service trends and how to mold those actions into your customer service. You’ll learn 7 keys to effective attitudes for service through service companies philosophies including Chick-Fil-A’s 2nd mile service; Southwest’s vision; and positivity from the Kid President. These inspirational and tactical skills will up your ability to provide superior service


LFCC Middletown Campus
173 Skirmisher Lane
Middletown, VA 22645 United States
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