Refund Information

 

The refund policy for Lord Fairfax Community College may be found in the current college catalog.

 

LORD FAIRFAX COMMUNITY COLLEGE REFUND2CARD

ELECTRONIC DISBURSEMENTS

Click here to go to the LFCC Refund Disbursement Portal

Lord Fairfax Community College has contracted with Tuition Management Service (TMS) to process all financial aid disbursements and certain* tuition refunds to students electronically.  *(Please note that if you paid your tuition with a credit card using QuikPAY, your tuition refund will be issued back to the card that was used.)

At the beginning of each term, all new students and current students who are not already registered on the LFCC Refund Disbursement Portal will receive an email inviting them to register and select one of the refund disbursement options listed below. Even if you do not anticipate receiving a financial aid disbursement or tuition refund, setting up your refund disbursement preference is recommended. You only need to set up your preference once for all future terms and you may change your preference at any time. We encourage you to sign up early so your refund disbursement won’t be delayed.

WHAT ARE YOUR CHOICES?

  • Direct Deposit (ACH) – Funds are usually available within 3-4 business days after you see the refund processed/posted on your SIS account.*
  • LFCC Visa PrePaid Educatecard (Reloadable Debit Card) – Funds are usually available within 2-3 business days after you see the refund processed/posted on your SIS account.* This card may be used wherever Visa Prepaid Debit Cards are accepted.

*Certain state grants and tuition refunds may take an additional 3-5 business days. A business day is considered to be Monday through Friday.

Please Note: The college’s default delivery method is check. Checks may take as many as 10 to 14 business days.

Please log in to the LFCC Student Information System (SIS) via myLFCC and verify that your mailing address, name and date of birth are correct.  Date of birth and the myLFCC login ID are used to authenticate users when you register on the LFCC Refund Disbursement Portal. If you are unable to update your information online, you may contact LFCC Admissions for assistance.

IMPORTANT INFORMATION REGARDING THE VISA PREPAID EDUCATECARD (Reloadable Debit Card)

If you selected the Visa PrePaid Educatecard as your refund disbursement option, DO NOT throw your card away. The card has an expiration date and will be used for all future refund disbursements as long as you remain at LFCC.

You must follow certain rules to ensure you are not charged any fees. Visit the LFCC Visa Prepaid Educatecard site when you receive your card to view the fee information and how to use the card for free.

If you have problems or questions regarding your card, email TMS support or call 1-888-425-1138.  If your card is lost or stolen, call 1-888-425-1138 to have it deactivated immediately.  LFCC is not responsible for lost or stolen cards.  There is a fee for replacement.

The LFCC Visa Prepaid Educatecard  is a part of the Allpoint network.  Students may use the debit card at ATM’s within the Allpoint network and wherever Visa Prepaid Debit cards are accepted.  Use the ATM locator to find fee-free ATMs that are off-campus.

 Frequently Asked Questions

When can I expect my funds to be available?

  • Direct Deposit (ACH) – Funds are usually available within 3-4 business days after you see the refund processed/posted on your SIS account.*
  • LFCC Visa PrePaid Educatecard (Reloadable Debit Card) – Funds are usually available within 2-3 business days after you see the refund processed/posted on your SIS account.  If the VISA PrePaid Educatecard is not activated prior to the refund date, a check can be mailed upon request to your student US Postal Mailing address as listed on your SIS account.
  • Check – Checks will be mailed to your US Postal mailing address as listed on your SIS account.  Allow 10 to 14 business days AFTER you see the refund posted on your SIS account for the check to arrive at your home.

*Certain state grants and tuition refunds may take an additional 3-5 business days.  A business day is considered to be Monday through Friday.

How are financial aid disbursements and tuition refunds from Lord Fairfax Community College delivered to students?

Financial aid disbursements and tuition refunds are disbursed electronically via the option you select when you register on the LFCC Refund Disbursement Portal, with one exception.  If you paid your tuition with a credit card using QuikPAY, your tuition refund will be issued back to the card that was used.

I don’t think I will ever have a financial aid disbursement or tuition refund.  Why is it important to select a refund disbursement preference?

Although you may not expect to have a financial aid disbursement or receive a tuition refund, you are highly encouraged to select a refund disbursement preference.  After all, it may be necessary to drop a class, a class may be cancelled, or you may receive financial assistance you were not anticipating. Signing up early and selecting your refund disbursement method ensures you will always receive your disbursements in a timely manner.

What are my options for receiving my financial aid disbursement and tuition refunds?

  • Direct Deposit (ACH) – Funds are usually available within 3-4 business days after you see the refund processed/posted on your SIS account.*
  • LFCC Visa PrePaid Educatecard (Reloadable Debit Card) – Funds are usually available within 2-3 business days after you see the refund processed/posted on your SIS account.* This card may be used wherever Visa Prepaid Debit Cards are accepted.
  • Please note that if you paid your tuition with a credit card using QuikPAY, your tuition refund will be issued back to the card that was used.

*Certain state grants and tuition refunds may take an additional 3-5 business days. A business day is considered to be Monday through Friday.

Please Note: The college’s default delivery method is check. Checks may take as many as 10 to 14 business days.

How do I get a LFCC Visa Prepaid Educatecard?

Register on the LFCC Refund Disbursement Portal.  Students who select the LFCC Visa Prepaid Educatecard as their choice will receive the card by mail from Visa.

How long does it take for my LFCC Visa Prepaid Educatecard to be delivered?

The card order is initiated immediately.  Although it may take 7-10 days, it is often much faster.

Why is the VISA logo on my new Prepaid Educatecard?

The LFCC Visa Prepaid Educatecard (Reloadable Debit Card) can be used to make purchases wherever debit Visa is accepted.  It is important to note that the card is NOT A CREDIT CARD, but rather a prepaid DEBIT CARD backed by the purchasing power of the Visa network.

How much money can I withdraw from my LFCC Visa Prepaid Educatecard in a day?

While you can withdraw up to $1,500.00 dollars a day, it is encouraged that you use your card at vendor locations that accept Visa.

What do I do if my PrePaid Debit Card is lost or stolen?

If your card is lost or stolen, call 1-888-425-1138 to have it deactivated immediately.  LFCC is not responsible for lost or stolen cards.  There is a fee for replacement.

Can I have my financial aid disbursement and/or tuition refund deposited to my existing bank account?

Yes, that is the preferred method of disbursement.  Log into the LFCC Refund Disbursement Portal to choose your refund disbursement method.  During the registration process, select direct deposit (ACH) to either a checking or savings account of your choice.

How will I know when my financial aid disbursement and/or tuition refund has been direct deposited to my account?

TMS will send an email alert to your student email account and any alternate email address you entered during registration.

What if I change or close my bank account?

If you change or close your bank account and you have previously selected direct deposit (ACH) as your refund disbursement preference, you need to login to the LFCC Refund Disbursement Portal to update your bank account information. TMS will contact you about any undelivered direct deposit (ACH) payments.

What if I don’t pick a refund disbursement method?

All students are highly encouraged to register on the LFCC Refund Disbursement Portal. If you fail to register, your refund will be issued in the form of a check and mailed to your current mailing address on file in the Student Information System (SIS). Checks may take as long as 10 – 14 days from the time you see the refund posted on your account.

What if I have additional questions?

Answers to additional questions may be found by contacting TMS support or calling 1-888-425-1138.

________________________________________________________________________________

TMS Contract: tms-refund2card-contract

Pricing Schedules and Fees for Cardholders: pricing-schedules-and-fees

Information on Student Usage of the Prepaid Card Program for the 2016-2017 Academic Year:

  • Number of students with a prepaid account who were enrolled during the award year      $137.00
  • The mean amount of fees charged to students during the award year                                   $6.55
  • The median amount of fees charged to students during the award year                                $3.48
  • The total invoice amount paid to TMS for the Refund Program                                       $3,349.85
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