Community Resources

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Search or dial 2-1-1 TOLL FREE to find community services and programs in your area.

Concern Hotline, Inc., established in 1968, is a volunteer-operated hotline providing crisis intervention, suicide prevention and information and referral services, to anyone in need, 24 hours a day, and 7 days a week. The hotline services Lord Fairfax Planning District 7 (LFPD7). The hotline also contracts with Northwestern Community Services Board (NWCSB) to provide 24-hour crisis care intervention.

  • Clarke County 540-667-0145
  • Frederick County 540-667-0145
  • Page County 540-743-3733
  • Shenandoah County 540-459-4742
  • Warren County 540-635-4357
  • Winchester 540-667-0145

Virginia Department of Social Services – This link to CommonHelp will allow you to:

  • Screen for eligibility for social services benefits & services
  • Apply for these benefits & services (including renewals)
  • Check the status of their benefits
  • Report changes to their status
  • Access help 24/7

Local DSS contacts:


State of Virginia court system

The Virginia Health Care Foundation – Dedicated to helping uninsured and underserved Virginians get the primary medical care, dental services, mental health care, children’s health insurance and prescription medications they need

The Partnership for Prescription Assistance – Helps qualifying patients without prescription drug coverage get the medicines they need through the program that is right for them. Call 1-888-4ppa-now (1-888-477-2669) TO SEE IF YOU ARE ELIGIBLE.

Literacy Volunteers of Shenandoah County – Promotes increased literacy skills for Shenandoah County residents by providing free one-on-one and small group tutoring to low-literacy English-speaking adults, to English as a Second Language adults, and to all those participating in our family literacy programs and Kindergarten readiness

Literacy Volunteers of Winchester Area – Our vision remains to equip adult students with the essential skills to navigate through a complex world of instructions and information while building literacy and computer proficiency.

CLEAN, Inc.  – Community and Law Enforcement Against Narcotics, Inc.  (CLEAN, Inc.) Is a private non-profit corporation comprised of interested individuals and groups dedicated to community leadership, education, advocacy and networking to support youth and families in the regional community of the City of Winchester, Virginia and the counties of Frederick, Clarke, and Shenandoah.  The purpose of this group is to assist in the development and implementation of community-wide programs directed at reducing the demand for and availability of alcohol, tobacco and other drugs, and other adolescent problem behaviors of violence, delinquency, teen pregnancy, school dropout, and supporting healthy activities  and programs for families and children.

American Red Cross – The Top of Virginia Chapter of the American Red Cross is a volunteer-led, humanitarian organization, supported by committed staff members, that provides relief to disaster victims and helps people to prevent, prepare and respond to emergencies. Provides aid to military families, blood services, disaster relief, and health and safety instruction.  (540) 662-5412


Health / Medical Services:

Our Health, Inc.  – Our Health is a non-profit community resource, affiliated with Valley Health, which supports community agencies in the Northern Shenandoah Valley.

Free Medical Clinic of Northern Shenandoah Valley  – The Free Medical Clinic has been providing medical care to the uninsured and low-income families, serving residents in Winchester City, Frederick and Clarke Counties since 1986.

Shenandoah County Free Clinic  – Free health care for low income individuals (Woodstock)

Shenandoah Dental Clinic  – Free dental care for low income individuals (540) 459-9333

St. Luke Community Clinic  – St. Luke Community Clinic is a nonprofit, community-based organization of volunteers and staff committed to providing access to quality health care services to low income uninsured residents of Front Royal and Warren County.  The clinic is a free clinic providing chronic and acute care.

AIDS Response Effort  – Services and advocacy for victims of AIDS/HIV in Frederick, Clarke, Warren, Shenandoah, Page, and the City of Winchester

Faith in Action  – Free transportation to health care appointments (540) 536-1006

Blue Ridge Hospice  – A Virginia-licensed, Medicare and Medicaid-certified, nonprofit healthcare organization serving the city of Winchester and counties of Frederick, Clarke, Warren, Shenandoah, Page, Loudoun, Fauquier, Rappahannock, and beyond. Blue Ridge Hospice physicians and interdisciplinary teams of nurses, certified nursing assistants, chaplains, social workers, music therapists and bereavement counselors help patients and families prepare for, understand, and make informed decisions at the end of life and throughout the grieving process.

Abba Care  – A non-profit organization that has served women in the Winchester area since 1988. Completely supported by donations from individuals, churches and organizations. There is no charge for any of their services.

Care Net PRCs  –Offers free and confidential services, including: pregnancy tests, after abortion support, STD education, community referrals as needed, etc.

Brain Injury Association of Virginia –  Offers a variety services on brain injury related topics including linkage to state and local resources, public awareness outreach, educational programs to community groups and professionals, linkage to brain injury support groups, and public policy leadership. Also offers Camp Bruce McCoy for adults with brain injury. (540 525-4516)


Mental Health Services:

NAMI Winchester – Mental health education, support and advocacy

Northwestern Community Service Board

  • Clarke County (540) 667-0145
  • Frederick County (540) 667-0145
  • Page County (540) 743-3733
  • Shenandoah County (540) 459-4742
  • Warren County (540) 635-4357

Rappahannock-Rapidan Community Service Board

  • City of Winchester (540) 667-0145
  • Culpeper County (540) 825-5656
  • Fauquier County (540) 347-7620
  • Madison County (540) 948-5911
  • Orange County (540) 672-2718
  • Rappahannock County (540) 675-3329

Lutheran Family Services of Virginia – Offers a variety of programs including therapeutic day treatment, behavioral therapy services (ABA), intensive in-home services, home-based counseling, Essential Pieces Autism Program, adoption services, therapeutic foster care services and parenting groups.

Matthew’s Center – Dedicated to enhancing the lives of children and families affected by autism through the principles of Applied Behavior Analysis. Offers the following services including ABA with Family, Parent and Caregiver Training, Specialized Student Support, Consult Services, and Social Group Training.

Newport News Behaviorial Health Center – A secure residential treatment facility for males and females ages 11-18. Provides evidence-based treatment modalities to serve clinical, behavioral and educational needs. Trauma, substance abuse, sexually offending/aggressive behaviors and comprehensive assessment and diagnostic services provided.

Page County Counseling, PLC – Offers professional counseling and therapy services to children, adolescents, families and individuals in need of counseling services for substance abuse, mental health, and co-occuring disorders, as well as life stresses. (540) 843-0505

Psychotherapy Associates of Winchester – Offers outpatient therapy for individuals, couples, children, adolescents and families. 

Childhelp – Psychiatric residential treatment facility located in Culpeper County, VA on 270 acres and serving boys and girls ages 5-14. Treats children with emotional and behavioral issues and those who have experienced abuse and/or neglect. (540) 399-01926

Crossroads Counseling Center, Inc. – Through qualified clinical staff, and an effective counseling program, helps client’s challenge emotional, social and behavioral needs successfully. Teaches adaptive behaviors, strengthens family ties and successfully reunites children with families with the aim of helping clients experience a more successful and fulfilled life.

Family Preservation Services – Provides community-based counseling services to children at-risk for out of home or out of school placement. Counseling services include intensive in-home, therapeutic day treatment, behavioral treatment for children with autism or intellectual disabilities and virtual residential. (540) 535-0043

The Stress Reduction Spot – Provides stress, loss and trauma reduction services. Services are client centered and plans are based on individual needs. (540) 737-8078

Blue Ridge Hospice Bereavement Department – Offers a number of programs to support bereaved children and youth, including grief counseling in individual and group settings and an annual camp for bereaved children ages 7-16. Services are available both to children who had loved ones in hospice as well as children in the community.

Northern Shen. Valley Autism Resource – Provides information, advice and resources to newly diagnosed families on the Autism Spectrum. (540) 692-6136

TEN Baker Youth Clinic – A service of the Frederick County/Winchester Health Department that provides confidential health related education and services for males and females ages 10-24. (540) 722-3470

Integrative Counseling Services – Offers a wide variety of counseling techniques and cognitive behavioral as well as psycho-dynamic therapies to treat a number of issues including but not limited to stress, depression, anxiety, OCD, insomnia, phobias and school issues. Focuses on women’s issues in addition to child, adolescent and family therapy. (540) 454-5888

National Counseling Group – Provides comprehensive community-based, outpatient services, therapeutic day treatment and therapeutic foster care to individuals and families throughout the region.

Parent Resource Center – Offers parenting education workshops and courses aimed at separated and divorced families. As clinicians with over 30 years of experience working with youth and families, we are able to streamline our classes to the very unique parenting challenges of each population. (540) 550-6250, e-mail

Psychotherapy Associates of Winchester – Offers outpatient therapy for individuals, couples, children, adolescents and families. 

 Reflections Counseling Services – Provides individual and family counseling a well as couples and marriage counseling. Counseling covers issues such as parenting, bereavement, anxiety, depression, life changes/coaching, consulting and supervision. 

 Shenandoah County Pregnancy Center – Provides education, assistance and referrals to families who are struggling with the stress of an unexpected pregnancy or parenting. Education includes pregnancy and parenting options, pre-natal care, and parenting and life skills. Assistance includes maternity clothes, baby supplies, children’s clothes and transportation to Dr. visits. Services are free and confidential (540) 984-4673

Educational Services and Resources:

Virginia Child Care Resource and Referral Network – a community-based network of early care and education specialists whose purpose is to deliver services to families, child care professionals and communities to increase the accessibility, availability, and quality of child care in Virginia.

Affordable Colleges Group – Guide to campus and community resources for LGBTQ students. This guide features: 1) Programs and policies to look for when searching for a LGBTQ-friendly school, 2) Information about various LGBTQ student organizations that have a presence at most colleges and universities, and 3) A list of online resources for LGBTQ  students. Access the up-to-date guide here.

Blue Ridge Educational Center – Educates students with disabilities, ages 12-22, in a small classroom environment. Offers highly individualized instruction. Also available is after-school tutoring for students in the community. Therapeutic day treatment staff is on-site. (540) 631-9503

Charterhouse School – An affiliate program of United Methodist Family Services that offers services to middle and high school students between the ages of 11 and 22 with autism, emotional disabilities, learning disabilities, intellectual disabilities and other health impairments. (855) 669-5326

Essential Pieces – A free educational group for parents of children with autism and professionals who serve the autism community. Helps gain the knowledge and support needed to work through common issues faced by families with children on the autism spectrum. Offers weekly parent groups and social groups for children on the spectrum and their siblings. Part of Lutheran Family Services of Virginia. (540) 450-2782

Great Expectations at LFCC – A program to help youth in foster care, previously in foster care, or adopted to graduate high school and transition to Lord Fairfax Community College (LFCC). A Coach helps students succeed at LFCC, academically and personally. Eligible students are 16-24 years of age. (540) 869-0745

Timbrook House Youth Reporting –  Provides alternatives to detention for at-risk youth with after-school academic time and positive exposure to law enforcement. Officers assist with education on law, good citizenship and assist with community service hours as well as sharing meals and fellowship with kids. (540) 535-1124


For seniors and adults with disabilities and the providers that support them:

Virginia Easy Access – Secure and confidential connection to community resources.

Adult Care Center – The Adult Care Center is a non-profit day program for adults who are coping with physical or cognitive challenges caused by Alzheimer’s disease, Stroke, or other conditions, and require supervision or assistance.

Shen Paco Industries – Support, training, and employment for disabled adults

Shenandoah Area Agency on Aging – A non-profit organization that provides high quality services and opportunities that enhance the dignity and independence of seniors and promote their contributions to the community.

ARC of Northern Shenandoah Valley – Mission to improve the quality of life for persons with intellectual and developmental disabilities by supporting individuals and families where either no or inadequate formal supports have existed, and by organizing efforts to fill service gaps on the local, state and national levels.

NW Works – NW Works, Inc. is a non-profit organization founded to provide vocational training and employment opportunities for adults with disabilities living in the city of Winchester, Virginia and the surrounding areas.

Touch of Grace Home Care – A Leading in-home care provider serving clients of all ages in the comfort of their own homes. Licensed, bonded, and insured and only hire the very best caregivers. We are now accepting Medicaid Waivers


Support and services for youth and family in our service area:

Boys & Girls Club of Northern Shenandoah Valley – The Boys & Girls Club of Northern Shenandoah Valley offers a variety of high impact affordable programs that enable high-risk youth to mature into productive, caring, and responsible adults. Youth discover talents, develop skills, and build confidence while having fun and making friends. We provide caring adult role models for boys and girls ages 6-18 as well as a safe haven where positive choices are supported.

Big Brothers Big Sisters – Big Brothers Big Sisters of Winchester, Frederick & Clarke Counties is helping local children facing adversity reach their potential through professionally supported one-to-one mentoring.

Special Love – A nonprofit organization that provides cancer families a network of support, made up of other patients and families who know and understand the trials and triumphs of the cancer experience.

Girls on the Run – Self-esteem and exercise (running) program for school aged girls

Phazz1 Ministries – Remedial education and job skills training for at-risk youth, family activities

Youth Development Center – The YDC provides the Youth Workforce Program to advise and counsel young adults on both educational and employment opportunities in Winchester, Frederick and Clarke Counties.

Healthy Families of Shenandoah County – Parenting education for at-risk families

Winchester-Frederick Child Advocacy Center – Therapy services for victims of child abuse (540) 665-4426

Healthy Families of Northern Shenandoah Valley – Provides education and support for all families to promote healthy births and ensure children can reach school age emotionally and physically healthy in Frederick County, Clarke County, Warren County and the City of Winchester, Virginia.

People Incorporated of VA – Provides opportunities for economically disadvantaged people to reach their goals in order to enhance their lives, their families, and their communities. Provides Project Discovery (college preparation and site visits), low-income multi-family housing, financial literacy classes, and consumer loans to area residents. (540) 459-9096

Mended Little Hearts of the Shenandoah Valley – A nationwide volunteer run organization for parents, caregivers, and families of children with heart defects/heart disease. Provides resources and a caring support network to help families work through overwhelming emotions involved with having a child with a heart defect/heart disease. Helps families’ move forward to finding laughter, healing and hope. (540) 908-2214

Page Alliance for Community Action – A coalition of agencies, organizations, parents and youth that work together on ways to promote healthy and positive development of families. (540) 843-2808

Fresh Start – A short term assessment and diagnostic program, serving youth ages 11-17 years old. Determines the individual emotional, clinical and environmental needs of both residents and their families. Provides a plan for successfully transitioning the youth back into the community. Boy’s home located in Glen Allen and girl’s home located in Chesterfield. (804) 612-4412

FISH of Clarke County – A group of people banded together to provide strength and support to the troubled and needy. Counselors interview applicants for financial assistance and volunteers man clothing and food banks. Aims to meet needs without causing dependency.

A Small Hand – Provides help to infants (newborn to 36 months) in Shenandoah County in the form of a week’s supply of formula, food, disposable diapers and wet-wipes, plus gently used clothing and baby items as donations permit. Open each Thursday from 9-11 and from 5-7. Services for children on WIC or WIC-Eligible. Call or e-mail before first visit. (540) 933-6313


Housing and emergency assistance services:

Winchester Rescue Mission – Short and long term temporary housing for men.

Wall Residences – Wall Residences provides residential support to individuals ages five to 90 and over with a diagnosis of intellectual disabilities (ID Waiver / Comprehensive Services Act funding), mental illness (Discharge Assistance Planning funding) and/or other developmental disability (DD Waiver funding).

The Laurel Center – empowers and supports victims of domestic violence by providing emergency housing, advocacy, support services, and education. We reach out to our community through education and awareness programs.

Winchester Area Temporary Thermal Shelter – (WATTS) Temporary shelter and meals

House of Hope – Housing, counseling, and other services for men in Warren County

Help with Housing – Home repairs and accessibility modifications for low income home owners 

Habitat for Humanity – Habitat for Humanity of Winchester-Frederick County is a Christian ministry that mobilizes community resources and trusted partners to enhance people’s lives by building and renovating homes.   

The Salvation Army – Food, shelter and support services

Shenandoah Alliance for Shelter – Provides temporary shelter and supportive services designed to enable clients to achieve independence. Helps make available interest-free loans towards payment of rent or mortgage for Shenandoah County residents. Provides a transitional housing program and Help-Link services to local churches and local relief programs. (540) 436-3202

Woodstock Clothes Closet – Operates with donations of clothing and small household items from people in the community. A store is stocked with seasonal clothing at all times. Provides free clothing to people in need. With items sold to customers, quarterly monetary donations to local organizations are made. (540) 459-2306


Relationship violence, sexual assault, or other abuse services:

Virginia Family Violence and Sexual Assault Hotline: 1-800-838-8238

For residents of Clarke & Frederick Counties & Winchester City: The Laurel Center – empowers and supports victims of domestic violence by providing emergency housing, advocacy, support services, and education. We reach out to our community through education and awareness programs.

For residents of Fauquier & Rappahannock Counties: Services to Abused Families (SAFE) (800) 825-8876 –

Choices Council on Domestic Violence Prevents both domestic and sexual violence through public awareness and education and serves as a resource and safe haven to those affected. (540) 743-4414

Response, Inc. Dedicated to preventing and helping people overcome the problems of sexual and domestic violence and other forms of abuse through outreach, advocacy and supportive services. (540) 459-5599

For residents of Front Royal & Warren County: Phoenix Project, (540) 313-6009

Harmony Place Residential and supportive services to domestic and sexual violence, child abuse, and homeless victims. Assesses children accessing our services for health, educational, safety and other needs and helps connect them with resources to address those needs. Special attentions to keeping youth connected and actively involved in school.


Legal services:

Blue Ridge Legal Services – Blue Ridge Legal Services, Inc. (BRLS) is a nonprofit charitable law firm providing free legal assistance in civil matters of critical importance to low-income residents of the Shenandoah Valley and Roanoke Valley.


Recovery/Treatment services:

Lord Fairfax House – Recovery from alcohol and drugs. System of halfway houses.

Edgehill Recovery Center – Residential treatment facility for alcohol and drug abuse

Isaiah 58 – Addiction recovery project, soup kitchen/coat closet

Start Your Recovery – Online recovery tool that helps students take steps toward a more healthy relationship with drugs and alcohol


Resources that assist the homeless (including shelter, soup kitchens and food pantries):

C-CAP (Christian Community Action Program) – CCAP, the Congregational Community Action Project, is a cooperative ministry of churches and one synagogue serving Winchester and Frederick County that have joined together to provide financial, material and supportive assistance to people in need. CCAP maintains a complete food pantry, operates a clothing room for both genders of all sizes, and offers assistance in other areas such as rents, utilities and prescription drugs.

Blue Ridge Area Food Bank – Founded in 1981, the Blue Ridge Area Food Bank is the largest organization alleviating hunger in Western and Central Virginia. In all, we serve 25 counties and 9 cities on either side of the Blue Ridge through distribution centers in Charlottesville, Lynchburg, Winchester and Verona.

Front Royal Presbyterian Church – Ministries include Community Table, that serves meals every Thursday to the needy, Community Youth Fellowship (Ecumenical) and Backpack Buddies, which gives food to take home for school children on Fridays throughout the school year.

Faithworks Incorporated– provides rental assistance to homeless individuals – (540) 877-6409

Braddock Street United Methodist Church — 115 Wolfe St., Winchester, 540-667-3366

Knights of Columbus Hall — 519 S. Cameron St., 540-662-5545

Market Street United Methodist Church — 131 S. Cameron St., Winchester 540-662-6709

First Presbyterian Church — 116 S. Loudoun St., Winchester, 540-662-3824

Living Faith — 419 N. Cameron St., Winchester, 540-665-2335

Centenary Church — 204 S. Cameron St., Winchester — 540-662-9067

Emmanuel United Methodist Church — Off Martinsburg Pike (U.S. 11), Stephenson, 540-662-1269

Trinity Lutheran Church — 810 Fairfax Pike (Va. 277), Stephens City, 540-869-4019

Celebration Fellowship — 16 N. Braddock St., Winchester — 540-662-4473

Church of Christ Mountain View — 1530 Narrow Lane, Winchester (Kernstown community), 540-869-2244

Highland Memorial Presbyterian Church — 446 Highland Ave., Winchester, 540-662-0809

Hope Again — 14 W. Boscawen St., Winchester, 540-667-8017

Lord Fairfax Area Food Bank — 1802 Roberts St., Winchester, 540-665-0770

St. Stephen CME Church — 202 Maple St., Winchester, 540-665-5244

St. Paul’s [Episcopal Church] Food Pantry — 1527 Senseny Road, 540-667-8110

Seventh Day Adventist Church — 1508 Valley Ave., Winchester, 540-665-0527

Victory Church — 2870 Middle Road, 540-667-9400

Winchester Church of God — 2080 North Frederick Pike (U.S. 522), 540-667-8017

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