Technology Services Staffing

Who should I call when I have a computer hardware or software question?

Any of the Technology Services (TS) staff are happy to provide assistance on a wide variety of technical questions. However, each staff member specializes in certain technical areas.

General Help Line (Middletown): 540-868-7223 from off campus or 7223 from any on campus Cisco VoIP Phone. (this number rings all phones in the Tech Service department at Middletown)

General Help Line (Fauquier): 540-351-1545 from off campus or 1545 from any on campus Cisco VoIP Phone. (this number rings all phones in the Tech Service department at Fauquier)

How do I request check-out (loan) of a piece of TS equipment?

A written request should be made to Janet Ping if the equipment is A/V related such as a camera, VCR, LCD projector etc. You may reach the Tech Services General Help Desk by calling at 540-868-7223. 

How do I contact someone in the Technology Services Department after 4:30 pm?

Technical support is offered 4:30 pm until 8:00 pm Monday through Thursday. You may reach the Tech Services General Help Desk by calling at 540-868-7223. 

I am locked out of my computer. Who should I contact?

You may reach the Tech Services General Help Desk by calling at 540-868-7223. 

 

Technology Services Staff

Bryan Garrett
Bryan Garrett
Information Technology Specialist II
Description:

Bryan is responsible for the network servers/support and faculty/staff login userid/password issues, all telephone installations and on-going maintenance of LFCC’s telephone systems, as well as general technical assistance.

P:
540-868-7221
F:
540-868-7100
Chris Grabenstein
Chris Grabenstein
Senior Systems Analyst
Description:

Chris is responsible for the network servers, network security and student/staff/faculty login userid/password issues.

P:
540-868-7246
F:
540-868-7100
Sherry Johnson
Sherry Johnson
Information Technology Specialist
Description:

Sherry is responsible for installing new workstations in classrooms/office areas, on-going maintenance of laptop/desktop configurations and A/V classroom equipment.

P:
540-869-0777
Lisa Kremer
Lisa Kremer
Information Technology Specialist I
Description:

Lisa is responsible for general software applications and end-user support.

P:
540-351-1033
Gannon Nordberg
Gannon Nordberg
Instructional Technology Specialist / Canvas Admin
Description:

Gannon is responsible for instructional technology including Canvas.

P:
540-869-0648
Brenda Nordgren
Brenda Nordgren
Information Technology Specialist
Description:

Brenda is responsible for installing new workstations in classrooms and office areas, on-going maintenance of laptop/desktop configurations, loaning of equipment and equipment inventory database.

P:
540-868-7198
Aaron Riddle
Aaron Riddle
Print and Web Manager
Description:

Aaron manages the LFCC website along with all graphic design requests, directing the College’s visual branding, digital media creation, electronic signage, photography, and promotional videography.

P:
540-868-7164
Arash Rohanimanesh
Arash Rohanimanesh
Information Technology Specialist
Description:

Arash is responsible for installing new workstations in classrooms and office areas, on-going maintenance of laptop/desktop configurations, loaning of equipment and equipment inventory database.

P:
540-351-1545
 

 

 

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