Customer Service Professionals Day at LFCC on October 5th

For Immediate Release:
September 19, 2012

Primary Media Contact:
Sally Voth
Public Relations Specialist
svoth@lfcc.edu
Phone: 540-868-7134

The Office of Workforce Solutions at Lord Fairfax Community College (LFCC) is offering a Customer Service Professionals Day on Friday, October 5, 2012 at the Middletown Campus in the Corron Community Development Center from 8:30 a.m. to 3 p.m.  Whatever the business, customer service is key.  This seminar is designed for anyone who serves internal and/or external customers.

                The keynote address, “Be the Best You Can Be,” will be delivered by Bobbie Walker from the Virginia Department of Tourism.  Attendees can choose to participate in breakout sessions on topics that include building loyalty through customer service, making customer service a time management priority, and providing customer service that comes from the heart.  

Do you know an exceptional customer service organization or professional?  Prior to the event, nominations are accepted online for Customer Service Professional of the Year and Outstanding Customer Service Business of the Year.  Nominations are submitted at LFCCworkforce.com and votes must be cast by October 3rd.  The award will be presented during the lunch portion of the event.

Registration of $95 for the event includes continental breakfast and lunch (sponsored by Chick-Fil-A), or individuals can attend the lunch only (for the awards presentation) for $25.  More information is available on the web at www.LFCCworkforce.com or by calling (540) 868-7021. 

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Founded in 1970, Lord Fairfax Community College is a multi-campus public institution of higher education. With four locations — Middletown, Warrenton, Luray-Page County and most recently, Vint Hill— the College serves eight localities in the Shenandoah Valley and northern Piedmont regions. The localities are the counties of Clarke, Fauquier, Frederick, Page, Rappahannock, Shenandoah and Warren and the city of Winchester. LFCC offers more than 75 associate degree and certificate programs in a wide variety of disciplines, in addition to providing access to bachelor’s, master’s and doctoral degree programs offered on site by a four-year institution. LFCC also serves the business community by offering workforce preparation programs for employees and employers. LFCC serves more than 9,000 unduplicated credit students and more than 11,000 individuals in professional development and business and industry courses annually.

Lord Fairfax Community College (LFCC) is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools to award associate degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call 404-679-4500 for questions about the accreditation of Lord Fairfax Community College. Lord Fairfax Community College is an equal opportunity institution providing educational and employment opportunities, programs, services, and activities and does not discriminate on the basis of race, color, sex, age, religion, disability, national origin, marital status, political affiliation, sexual orientation, or other non-merit factors. LFCC also prohibits sexual misconduct including sexual violence or harassment.

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